Troy cleaned my carpet in September.  I seriously thought I would need to pull the carpet out and start fresh, but he totally removed all of my stains on my light beige carpet!!!!! I have a dog and a husband, who does not take his shoes off from the outdoors, therefore very soiled. I am ecstatic to this day and will continue to have him return to  freshen up the carpet.  Thoroughly impressed and recommend him highly!


As far as I am concerned, there is only one carpet cleaning company in Rochester and that company is Exceptional Carpet Care.

-Jeff Leathers

We have been using Troy to clean our carpets for several years. Originally a fellow hockey parent, he is now our sole cleaning guy! He is reliable, polite, and quick to respond to your cleaning needs! Most importantly, he works magic with your carpets. There is no need to search any further….I would NEVER choose another carpet cleaning company!

-Julie L.

Troy was great to work with.  He was able to get my  job done on short notice and the carpets look wonderful.  They dried quicker than expected and all the stains came out.  I am very pleased with his service and will be calling him to do the bedrooms later on this year.


Troy is fabulous. He has been cleaning my carpets for a couple of years and my parents house as well. We have white carpet and 2 boys with lots of little friends. He is a miracle worker. After he is done my carpets look like new. Prior to finding Troy we had used other carpet cleaning services, but they did not do as good of a job and they were more expensive. He is very professional and always does his best to accommodate special events. I would never want anyone else cleaning my carpet. He also did my in-laws carpets that had not been cleaned in 15 years. Their carpet looked amazing. Our carpets were in especially bad shape this time due to a remodeling project. I was worried about some of the spots coming out, but they look fantastic.


 We asked some friends to recommend a good carpet cleaner for my mom’s home.  then, we checked Angie’s list and saw troy’s stellar reviews.  troy responded to our inquiry immediately.  his estimate was spot-on based on our measurements, and he was timely, thorough, professional, and just a great guy!  we definitely will use exceptional carpet care in the future and highly recommend troy if you want a fantastic experience from start to finish.  thank you, troy; mom’s carpets looks great!



Thanks so much for doing my carpets on such short notice. Things started happening much faster than I thought. I know you have a very busy schedule… So once again thanks ever so much for working me in. The carpets look great and the place goes on the market this afternoon.

Thanks ever so much-



Thanks for doing such an amazing job on our carpet. It all looks brand new!! I will gladly refer others to Exceptional Carpet Care.